Privacy policy.

Imagine Bridal Studio

Last updated: 6/05/2026

At Imagine Bridal Studio (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal information in accordance with the Australian Privacy Principles (Privacy Act 1988).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make an enquiry, or book an appointment.

1. Information We Collect

We may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Wedding date

  • Appointment details and preferences

  • Measurements

  • Messages or enquiries submitted via our website

  • Payment information (processed securely via third-party providers, not stored by us)

2. How We Collect Your Information

We collect personal information when you:

  • Submit an enquiry or contact form

  • Book an appointment through CloudBridal

  • Make a purchase or payment

  • Communicate with us via email or social media

  • Interact with our website

Our booking system is provided by CloudBridal, which securely processes appointment and order information on our behalf.

3. Payment Processing

All payments are processed securely through Stripe or approved payment providers.

We do not store or have access to your full credit card details. Payment information is handled directly by Stripe in accordance with their privacy and security policies.

4. How We Use Your Information

We use your personal information to:

  • Manage and confirm appointments

  • Provide bridal consultation services

  • Process orders and payments

  • Communicate with you about your appointment or gown

  • Provide customer support

  • Improve our services and client experience

5. How We Store Your Information

Your information is stored securely through:

  • CloudBridal booking system

  • Secure email systems connected to our business account

  • Stripe (for payment processing)

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.

6. Sharing Your Information

We do not sell or trade your personal information.

We may share your information only with trusted third-party service providers where necessary to operate our business, including:

  • CloudBridal (appointment and order management)

  • Stripe (payment processing)

  • Email service providers

All third parties are required to handle your information securely.

7. Access & Correction

You may request access to the personal information we hold about you or request corrections at any time by contacting us.

8. Data Retention

We retain personal information only for as long as necessary to provide our services and meet legal or business requirements.

9. Cookies & Website Data

Our website may use cookies or similar technologies to improve functionality and understand website usage. You can adjust cookie settings in your browser at any time.

10. Your Rights

Under Australian privacy law, you have the right to:

  • Access your personal information

  • Request correction of your information

  • Make a complaint about how your information is handled

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Imagine Bridal Studio
Email: hello@imaginebridalstudio.com
Location: 69 Payneham Rd, College Park, Adelaide, South Australia